Fix Family Tree Maker Sync Problems 2023

Family Tree Maker sync problems can be irritating but there are a few methods for analyzing and fixing typical sync errors in Family Tree Maker 2023. 

You can resolve syncing issues by following these steps:

1. Verify your internet connection

• Verify that your internet connection is reliable. Errors in sync can arise from slow or inconsistent internet, as sync depends on an active connection to Ancestry.com.

• Should you suspect a problem with your connection, try restarting your router or modem.

2. Upgrade the Family Tree Maker program

• Verify that the most recent version of FTM 2023 is installed on your system. To see if there have been any changes, launch Family Tree Maker, pick the "Help" option, and then click "Check for Updates."

• Updates and patches can occasionally resolve issues that could be causing sync issues.

3. Sign Off and Sign Back Up

• Try signing out of your Ancestry account within FTM and back in again if synchronization isn't working:

• Select General from Tools > Options.

• Next to your Ancestry account, click Logout.

• After a few minutes, log back in and try the sync once more.

4. Start Family Tree Maker again

• Restarting the program can occasionally fix any momentary issues:

• Shut down the FTM program entirely.

• Try syncing again when you reopen it.

5. Analyse the media files

• Sync problems can occur from large or troublesome media files. To sync without media, try this:

• To sync without media, select File > Options.

• If the sync is successful, you can have a big or corrupted media file. Aim to upload media in more manageable portions.

6. Reduce Your Document

• Compaction can fix sync problems and aid in file cleanup:

• Select Compact File from Tools.

• When instructed, try synchronizing once more.

7. Check the Service Status of Ancestry

• There are times when Ancestry is the problem. Look for notices or service status updates regarding outages or sync problems.

8. Get the Tree from Ancestry again.

• It may be necessary for you to redownload your tree from Ancestry if none of the aforementioned fixes work:

• Select File > Generate from Ancestry to start a new file.

9. Temporarily disable your firewall or third-party antivirus program

• Sync issues can occasionally be caused by firewall or antivirus software. Disable them for a short while to see if that fixes the problem.

10. Contact Support

• You might need to get in touch with Ancestry Support or Family Tree Maker Support if the issue continues. Depending on the problem and software version you are using, they can offer more detailed advice.

• Most sync problems with Family Tree Maker 2023 should be fixed if you follow these procedures.

Conclusion

FTM Sync issues in 2023 can be quite annoying, but the majority of them turn out to be simple fixes if you follow the instructions above. Furthermore, if your software is up to date and your connection is steady, maybe the majority of them will be resolved. You can live chat with our experts or contact us at our family tree maker support number, +1-888-257-3335, if you need any assistance.