Ancestry Media Syncing Issues In FTM 2019

Ancestry media sync issues

The following are some possible reasons and solutions for media syncing problems between Ancestry and Family Tree Maker 2019 (FTM):

Major Causes In Ancestry Media Syncing Issues

Network Problems: The synchronization procedure may be disrupted by a sluggish or erratic internet connection.

Conflicts between firewalls and antivirus software: FTM and Ancestry may not be able to communicate effectively due to security software.

Software Updates or Bugs: Outdated software or application bugs may make synchronizing difficult.

Broken Media Links: The synchronization may be affected if your tree contains missing media files.

Steps for Troubleshooting:

Verify Your Internet: If you're using Wi-Fi, switch to a cable connection and make sure it's quick and steady.

Logout and Login: Refreshing the sync process can occasionally be achieved by signing out of both Ancestry and FTM and then back in.

Turn off your firewall and antivirus software. In the short term: To see if syncing is improved, turn off security software. After that, remember to re-enable them.

Fix Media Links: Try manually relinking media files within FTM if they are missing or improperly linked.

Compress and Backup Trees: To prevent data loss during troubleshooting, compress and backup your database before performing any sync.

If these solutions don't work, it could be worthwhile to see if Software MacKiev has released any new FTM 2019 upgrades. Updates frequently fix synchronization problems. For individualized help, you can also get in touch with their technical support team through live chat or their website.

You can also go to the FAMILY TREE MAKER SUPPORT CENTER for more advice.